Business Associate Agreement
AlignSure is designed for organizations handling Protected Health Information. We execute Business Associate Agreements with all customers who require them.
What Our BAA Covers
Our BAA covers all services provided through the AlignSure platform, including document processing, compliance evidence storage, reviewer workflows, calendar management, and METIS Intelligence Engine analysis. The agreement defines responsibilities for both parties with respect to PHI handling, breach notification, and security safeguards.
Key Provisions
- Covers all AlignSure platform services
- Breach notification within timeframes required by HIPAA and applicable state laws
- Subcontractor flow-down provisions requiring all subprocessors to maintain HIPAA-eligible configurations
- Annual security review and risk assessment commitment
- Clean data return or destruction upon termination
- Aligned with HHS model BAA provisions
Subprocessor Coverage
All infrastructure and application service providers used by AlignSure have been selected for HIPAA eligibility and independent security certification. See our Subprocessor List for current providers, certifications, and data handling details.
How to Request a BAA
For new customers
Your BAA is included as part of the onboarding process. Our team provides the agreement for review alongside your Master Services Agreement.
For existing customers
Contact your named AlignSure contact or email legal@alignsure.com.
For prospects evaluating AlignSure
We share our BAA template during the evaluation process. Email legal@alignsure.com with your organization name and we will send it within one business day.
Attorney Review
Your legal team is welcome to review and redline our BAA. We accommodate reasonable changes. We send our BAA template within one business day of your request and typically complete execution within five business days of receiving your comments.
Questions
For BAA-related inquiries: legal@alignsure.com
Request a BAA
Contact our compliance team to initiate BAA execution. We send our BAA template within one business day of your request and typically complete execution within five business days of receiving your comments.